Privacy Policy

Last Updated: June 2026

1. Introduction

All Things Diggers (‘we’, ‘us’, ‘our’) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website, purchase products, submit enquiries, or otherwise interact with us. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Who We Are

All Things Diggers, Perth, Western Australia. If you have any questions regarding this Privacy Policy or your personal information, please contact us using the details provided at the end of this policy.

3. Information We Collect

Account and Order Information: Name, email address, phone number, billing address, shipping address, company name (where applicable), order history, product preferences, communications and enquiries.

Payment Information: Payments are processed by secure third-party payment providers. We do not store full credit card details on our servers.

Technical Information: IP address, browser type and version, device information, operating system, website activity and usage data, cookies and session information.

4. How We Collect Information

We collect personal information when you submit a contact form, place an order, create an account, subscribe to marketing communications, request information, contact us, or browse our website. Information may also be collected through cookies and analytics technologies.

5. Why We Collect Your Information

To process and fulfil orders, deliver products, provide customer support, manage customer accounts, send order confirmations and shipping updates, process refunds and returns, improve website functionality, prevent fraud, comply with legal obligations, and send marketing communications where consent has been provided.

6. Marketing Communications

If you subscribe to our marketing communications, we may send information about new products, promotions, special offers, and company updates. You may unsubscribe at any time using the unsubscribe link or by contacting us directly.

7. Cookies and Website Analytics

WooCommerce uses cookies to remember cart contents, save checkout information, manage customer accounts, and improve functionality. We may also use services such as Google Analytics, Google Ads, and Meta Pixel to understand website usage and improve marketing performance.

8. Disclosure of Personal Information

We may share information with payment providers, shipping and delivery companies, website hosting providers, technology service providers, professional advisers, and government authorities where required by law. We do not sell, rent, or trade personal information.

9. Overseas Disclosure

Some service providers may process or store information outside Australia. We take reasonable steps to ensure appropriate protection of personal information.

10. Security of Personal Information

We use SSL encryption, secure hosting environments, access controls, software updates, and security monitoring to protect personal information. However, no transmission over the internet can be guaranteed to be completely secure.

11. Customer Accounts

Customers may create an account to speed up purchases, view order history, manage account details, and track orders. Customers are responsible for maintaining the confidentiality of their login credentials.

12. Access and Correction

You may request access to personal information we hold about you and request corrections where information is inaccurate, incomplete, or outdated.

13. Order Records and Retention

We retain order records and customer information for a reasonable period to comply with taxation, accounting, warranty, and consumer law obligations.

14. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

15. Children’s Privacy

Our website is not intended for children under 16 years of age, and we do not knowingly collect personal information from children without parental consent.

16. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

17. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website and become effective upon publication.

18. Contact Us

All Things Diggers
Perth, Western Australia
Email: info@allthingsdiggers.com.au
Website: allthingsdiggers.com.au